This will mark as my first ever blog post. To my memory, I’ve never written and published a blog post. In fact, I don’t remember posting anything more than a Facebook status on how my day was or writing on my friends’ “wall” asking about their class schedule. (Remember back in the days when we would have a full conversation with our friends for the internet to see, or is that just me? Okay moving on). The point is, aside from the occasional travel pictures posts on Instagram, I’ve never been one to be very active on social media. And social media was the first thing that came to mind when I read “Digital Transformation”, but I know it is way more than that.
According to Wikipedia, “Digital Transformation is the adoption of digital technology to transform services or businesses, through replacing non-digital or manual processes with digital processes or replacing older digital technology with newer digital technology”. As I read this definition, the first thing that stood out to me and is probably what I’m most familiar with was “replacing non-digital”. That will be every time I pay my credit card bills on an app rather than writing a check, pulling up directions on Google Maps rather than printing it out from MapQuest, or nowadays, ordering my groceries online for delivery rather than going into the store myself.
As you may see already, my experience and exposure to digital transformation so far have been fairly limited to my daily life. Though, I think that this exactly exemplifies the importance of digital technology as it has increasingly become an essential part of our lives. Before, when I picture someone who knows and uses technology, I think of those working in Silicon Valley, coding and designing websites. Now, it’s hard for me to think of anyone who doesn’t use technology in their everyday lives, including my baby-boomer aged parents who are on their smartphones more often than me.
As a twenty-something-year-old working professional, I hate to admit there is so much I don’t know about digital technology. And that concerns me. We’re no longer in the era where I can get one job after college, and stay in that job until the day I retire. That is rarely the case anymore. As technologies are changing each day, career opportunities and job responsibilities are transforming as well. And I must learn and adapt quickly to stay competitive. If I’m not improving, I’m falling behind. Luckily, this is where I think this class comes in and will help me learn how to get ahead of that. In fact, the first note I wrote down (physically on a notebook, ironically) from our first class was “AI won’t replace managers, but managers who know AI will replace managers who don’t know AI”. Hearing this gave me peace of mind. I need to become a manager who knows how to use technology to my advantage. Planning ahead on how the next new technology will impact my approach to solve a business problem. To me, I think that as important as the technology is itself, it is even more important to know what to do with it, how does it work, and how to use it to drive better results.
I am looking forward to learning from discussions with my peers rather than from a textbook written 10+ years ago. I am also looking forward to learning from myself, as I write more reflection blogs like this and pay attention to what digital technology topics interest me the most and if that can translate into what I want to pursue in my career path. As my journey starts in digital transformation, I am feeling excited and optimistic, and also proud (already) for publishing my first blog post.